Casinos.co.uk: Casino News Archive
Wednesday 20th October 2004
Online Gamblers are getting themselves into a Royal Flush!
Rather than reading the small print, an increasing amount of online gamblers are zipping past the terms and conditions, and heading into the bright lights of the online casino like a moth to a flame. The result, more and more people unhappy with the casinos they download, and more and more people wishing they had never heard of their casino.
The quick fix attitude is not only giving online gamblers nasty shocks, but it’s causing their casinos frustration and embarrassment as teams of customer service reps explain the terms and conditions the players should have read. For example, some sites offer to double your money as soon as you deposit your first dollar, however you can’t withdraw that bonus until you wager many times that deposit. Other online casinos take your bonus back if you do not play it in the first few months, leaving infrequent players holding the bag.
Online gambling is still growing at a phenomenal rate, however as online casinos compete for the attention of new customers in an increasingly competitive marketplace, bonus offers grow as quickly as do their restrictions.
Hannah Morante, Marketing spokesperson for Slotland.com comments, “We have done a lot of research with our players and found that in general most players are tired of online casinos offering what looks like a good bonus, only to realise that the offer nets almost no benefit when they read the small print. Players want clear, simple bonuses with no restrictions, so at Slotland.com we have eliminated what amounts to the online version of red tape.”
“The truth is that responsible players realise that although websites may offer the earth, their first priority is to offer entertainment. When gambling online, play with your head, not above it! There is no such thing as free money!”
Source:OnlineCasinoNews
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