Genting Casino is a UK online casino operated by Skill On Net Ltd, offering slots, table games, jackpots and live casino games. The platform has more than 8,000 games listed on its main casino page, alongside several welcome offers and ongoing promotions. It also provides iOS and Android apps, mobile browser access and multiple payment options.
This review examines its UK Gambling Commission licensing, game selection, bonus terms, deposits, withdrawals, customer support and responsible gambling tools.
Genting Casino Review Summary
| Category | Details |
| Licence | UK Gambling Commission, account 39326 |
| Operator | Skill On Net Ltd |
| Brand history | GentingBet closed in August 2021 and accounts moved to the new Genting Casino platform |
| Games | 8,000+ listed on the main casino page |
| Welcome Bonus | 100% match up to £25 + 50 free spins on Big Bass Bonanza |
| Minimum Deposit | £10 |
| Payment Methods | Visa, Mastercard, Trustly, PayPal, Payz, Paysafecard, Apple Pay, Google Pay and wire transfer |
| Mobile Compatible | Yes, with mobile browser, iOS and Android apps |
| Live Chat | Yes, with human agents available 6am to midnight GMT |
Genting Casino Pros and Cons
| Pros | Cons |
| UK Gambling Commission licensed | No published universal maximum withdrawal limit |
| More than 8,000 games listed | Human live chat is not available 24/7 |
| Slots, table games, jackpots and live casino | Google Pay cannot currently be used for withdrawals |
| Live tables connected with Genting venues | Wire withdrawals below £500 carry a £10 fee |
| PayPal, Trustly, Visa and Mastercard supported | Welcome offers have different wagering requirements |
| iOS and Android apps available | The online operator is Skill On Net rather than Genting Casinos UK Limited |
| Deposit limits, time controls and self-exclusion available |
About Genting Casino
Genting Casino is the current online casino platform associated with the Genting brand in the UK. The service is operated by Skill On Net Ltd, a Malta-registered company that Genting identifies as licensed by the Great Britain Gambling Commission under account 39326. Skill On Net also holds a Malta Gaming Authority licence.
The current platform followed the closure of GentingBet on 23 August 2021. Existing GentingBet accounts were migrated to Genting Casino, with Skill On Net becoming the contracting operator for the new platform. Historic GentingBet gaming and financial records were not migrated to the new platform and can be requested separately.
The distinction between the online and land-based businesses matters when checking licensing information. Genting Casinos UK Limited operates Genting’s physical UK casinos, while Skill On Net Ltd operates the current Genting Casino online service.
Is Genting Casino Safe?
Yes. Genting Casino’s current online platform is operated by Skill On Net Ltd, which Genting identifies as licensed and regulated by the Great Britain Gambling Commission under account 39326. The operator also holds a Malta Gaming Authority licence. The casino states that it uses SSL encryption to protect personal and payment information, while its games use regulated random number generator technology where applicable.
Genting uses identity and account checks when required, including checks relating to age, identity, address and payment methods. The casino also provides deposit limits, time controls, game-status reminders, cooling-off periods, temporary suspension and self-exclusion. These controls allow customers to restrict deposits or gambling access and provide ways to take a break from the service.
Genting Casino Welcome Bonus
Genting currently gives new customers a choice of welcome offers. The standard match-up promotion requires a £10 minimum first deposit and provides a 100% deposit match up to £25, plus 50 free spins on Big Bass Bonanza. The bonus funds and free-spin winnings are subject to wagering requirements, with slots contributing 100% towards the standard wagering requirement and other games contributing 10%.
The standard match-up offer carries a 30x wagering requirement on the deposit plus bonus amount. The maximum bonus-related stake is 10% of the bonus amount or £5, whichever is lower. Genting also offers a separate 132 free spins on Big Bass Bonanza promotion for a £10 minimum deposit using the code BIG132. The free-spin winnings from this offer carry a 60x wagering requirement. Customers can select only one new-player welcome offer.
| Welcome offer | Minimum deposit | Reward | Wagering requirement | Max stake | Eligible game |
| Welcome Match-Up | £10 | 100% match up to £25 + 50 free spins | 30x deposit + bonus; slots 100%, other games 10% | 10% of bonus or £5, whichever is lower | Eligible slots, including Big Bass Bonanza, Sweet Bonanza, Cleopatra, Eye of Horus and selected others |
| Big Bass Bonanza Free Spins | £10 | 132 free spins | 60x free-spin winnings | 10% of free-spin winnings or £5, whichever is lower | Big Bass Bonanza |
| Live Table Chips | £10 | 100% match up to £25 + 5 Golden Chips | Promotion-specific terms | Promotion-specific terms | Genting Live and selected live casino games |
| Fishin’ Frenzy Free Spins | Not separately confirmed | 100 free spins | Promotion-specific terms | Promotion-specific terms | Fishin’ Frenzy |
Genting Casino Promotions
Genting’s current promotions include Prize Twister, seasonal offers, tournaments and My Levels, alongside its new-player promotions. Prize Twister is an awarded promotional feature that can provide free spins and cash prizes, with Genting stating a maximum prize of £25,000.
The Summer of Wins campaign is also listed as an ongoing promotion at the time of research. It gives qualifying new players 140 free spins on Big Bass Splash and provides access to a Prize Wheel, weekly prize draws and a final £6,000 prize pool. The campaign is scheduled to end on 11 August 2026, so its availability should be checked before publication.
Genting Casino Games
Genting lists more than 8,000 games on its main casino page, covering slots, jackpots, table games, live casino and other formats. A separate area of the site refers to more than 6,000 games, so the catalogue figure can change and should not be treated as a fixed number.
| Game category | Available games | Providers |
| Slots | Video slots, classic slots, Megaways, branded and jackpot slots | Pragmatic Play, NetEnt, Play’n GO, Red Tiger and others |
| Blackjack | Classic, first-person, high roller and live blackjack | Evolution and other providers |
| Roulette | European, French, American, Lightning, first-person and live roulette | Evolution and other providers |
| Baccarat | Standard, first-person, Lightning and live baccarat | Evolution and other providers |
| Live Casino | Roulette, blackjack, baccarat, game shows and live table games | Evolution, Pragmatic Play and Genting Live |
| Jackpots | Jackpot slots and progressive-style games | Multiple providers |
| Game Shows | Crazy Time, Dream Catcher and similar live formats | Evolution and other providers |
| Other Games | Poker-style games, scratchcards and other casino formats | Multiple providers |
Genting Casino Payment Methods
Genting’s UK payment options include Visa, Mastercard, Trustly, PayPal, Payz, Paysafecard, Apple Pay and Google Pay, with wire transfers also available. The published payment page gives a £10 minimum deposit for the listed payment methods. Deposits are generally processed immediately.
| Method | Deposit | Withdrawal | Processing time |
| Visa | Yes | Yes | 1–5 business days |
| Mastercard | Yes | Yes | 1–5 business days |
| Trustly | Yes | Yes | 1–5 business days |
| PayPal | Yes | Yes | 1–5 business days |
| Payz | Yes | Yes | 1–5 business days |
| Paysafecard | Yes | No | Not Available |
| Apple Pay | Yes | Yes | 1–5 business days |
| Google Pay | Yes | No | Deposit processing is generally immediate |
| Wire transfer | Yes | Yes | 1–5 business days |
Genting Casino Withdrawal Times
Genting lists withdrawals at around 1–5 business days, although the exact timing depends on the payment method and the receiving bank. The operator also states that deposits are generally instant for its listed electronic payment methods.
Wire transfers have separate conditions. Customers need at least £50 to make a wire withdrawal, and Genting applies a £10 fee when the transfer is below £500. Other withdrawal methods listed by Genting do not carry a casino withdrawal fee.
Verification can delay the process when Genting needs identity, address or payment documentation. The operator can request additional information before processing certain transactions, so the published processing window should not be treated as a guarantee for every withdrawal.
Genting Casino Mobile Experience
Genting provides a dedicated casino app for iOS and Android, as well as browser-based mobile access. The operator states that its mobile platform provides access to thousands of slots and live casino games.
The browser version also supports mobile play without requiring an app download. Genting’s table-game information states that its online games are designed for phones, tablets and desktop browsers, allowing customers to use the same casino service across supported devices.
Genting Casino Customer Support
Genting provides live chat, email and a Help Centre. Its support system initially uses a chatbot called Marcus before transferring customers to a human agent when required. Human live-chat agents are available between 6am and midnight GMT.
Customers can email [email protected], while the Help Centre provides information covering accounts, payments, promotions and other common questions. The current support information does not provide a dedicated general telephone number for the online casino.
Complaints can be escalated to a manager or supervisor when the initial response does not resolve the issue. Genting states that an escalated complaint should receive a response within 96 hours.
Genting Casino Responsible Gambling
Genting provides deposit limits, time controls, game-status reminders, cooling-off periods, temporary suspension and self-exclusion. Deposit limits can be set on a daily, weekly or monthly basis, allowing customers to restrict how much they can add to their account.
The casino’s cooling-off options include 24 hours, 48 hours and seven days, while temporary suspension can last 30, 60 or 90 days. Self-exclusion can be applied for longer periods, and Genting states that customers can choose whether an exclusion also applies to other accounts held on its licence.
Genting also offers a Game Status Reminder, which can display playing time, bets and wins or losses at intervals of 15, 30, 45 or 60 minutes. Its Safe Mate feature provides additional account information, including deposits, withdrawals, playing days and session lengths. UK customers can also use GAMSTOP for national online gambling self-exclusion.
Who Genting Casino May Suit
Genting Casino may suit customers looking for a large online casino catalogue with slots, table games, jackpots and live casino. Its main casino page lists more than 8,000 games, while the live section includes both mainstream provider content and tables connected with Genting’s own venues.
The platform may also suit customers who prefer several mainstream payment methods, including Visa, Mastercard, Trustly and PayPal. Mobile users have access through both a browser and dedicated iOS and Android apps.
Customers who need a published maximum withdrawal limit may find the available information less useful because Genting does not state a universal limit publicly. Players who prefer round-the-clock human chat support should also note that the published human live-chat hours run from 6am to midnight GMT.
Final Verdict
Genting Casino combines a large game catalogue with slots, table games, jackpots and live casino content, including live tables connected with Genting venues. The current online platform is operated by Skill On Net Ltd and is identified as UKGC licensed under account 39326. Payment options include cards, PayPal, Trustly and mobile wallets, while support includes live chat and email. The casino also provides deposit limits, time controls, cooling-off periods and self-exclusion. ]
Limitations include a lack of published withdrawal limits, a live-chat schedule that is not 24/7, and different wagering rules across welcome offers. The former GentingBet platform closed in 2021.
Genting Casino FAQs
What happened to GentingBet?
GentingBet closed on 23 August 2021, and existing accounts were migrated to the new Genting Casino platform. Skill On Net became the contracting operator for the new online service.
Does Genting Casino have live games from real Genting casinos?
Yes. Genting’s live casino offering includes tables connected with its physical venues, including Manchester, Palm Beach and Resorts World Birmingham.
What is Genting Casino’s Lite Play feature?
Lite Play is a Genting Casino feature that allows selected slots to be played with a maximum stake of £2. Availability depends on the individual game.
Can I choose between different Genting Casino welcome offers?
Yes. Genting currently provides several new-player offers, including the standard match-up bonus, Big Bass Bonanza free spins, Live Table Chips and Fishin’ Frenzy free spins. Only one new-player welcome offer can be selected.
Does Genting Casino have a loyalty programme?
Genting has a My Levels feature that provides rewards as customers progress through different levels based on their play. The exact thresholds and rewards can depend on the account and current programme terms.
